Gen AI: A gamechanger for augmenting the customer experience These tools can also translate content into multiple languages, ensuring message consistency across different markets. Beyond text, GenAI can also create …
How knowledge management benefits customer service
Daily ScoopBack Surgery and Neck Surgery Overview
The primary purpose of back surgery or neck surgery is to correct an anatomical lesion in individuals who fail to show improvement with conservative (nonsurgical) treatment. Surgery is not an …
Daily ScoopWhen Back Pain May Be a Medical Emergency
The underlying causes for most occurrences of back pain are non-emergent, but the intense pain and related symptoms often elevate anxiety and prompt a visit to the emergency room (ER). …
Daily ScoopDiagnostic Processes for Neck and Back Pain
At the beginning of an initial doctor’s visit for back or neck pain, a nurse or physician’s assistant is likely to conduct a pre-examination to prepare the doctor for the …
Daily ScoopIntroduction to Diagnostic Studies for Back and Neck Pain
There are several types of tests used to provide images of and/or analyze areas of pathology. These are generally referred to as “diagnostic studies.” The findings of the test(s) are …
Daily ScoopShould You Get an MRI on Your First Visit?
Most of our patients do want an MRI at some point, and I think it’s a reasonable thing to do, but what we know from analysis of people with back …
Daily ScoopSomatosensory Evoked Potentials (SSEP)
A somatosensory evoked potential test checks the ability of the spinal nerves and spinal cord to send sensory signals from the body to the brain. The entire nerve pathway is …
Daily ScoopWhat is EMG/NCS?
EMG/NCS stands for electromyogram and nerve conduction studies. And this is an electrical test of your nerves and muscles. The purpose of the test is to localize where your symptoms …